The new approach taken by many companies is that, outsourcing should be ongoing and integral part of the organisation. Its benefits are higher service levels, reduced time to market, improved operation performance, increased IT staff retention and reduction of risk. There are few points which should be considered for new collaborative approach. This approach changes software outsourcing business from traditional buyer and seller agreeement to one of co-operation and a shared vision of what one can achieve together. It also suggests constant improvement with focus on most beneficial parts of business.
This approach also expects high level of coooutsourcingperation and engagement between buyer and supplier at all levels in software . For this, clear and measurable objectives should be set. Buyer and seller in software outsourcing agreement should align their IT objectives and business goals with common focus on meaningful business. One should not do micro management and micro objective settings and one should not expect overnight results in Software Outsourcing. Nothing remains same in this world. And so is the case in software developmen life cycle. One should expect change and should be ready to accommodate business changes, technology changes and operation improvement. To create win-win situation in outsourcing software development, one should acknowledge and wlecome the mutual dependency and should ensure that, objectives are aligned together. Same depends on culture. A win-win situation should be created with shared vision and approach to working together with like minded people who all shares same goals. |
