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Testimonials: What's in It for Them?

 
< P > W h e n i t c o m e s t o m a r k e t i n g t o o l s , w e ' r e a l l p r e t t y g o o d a t a s k i n g " W h a t ' s i n i t f o r < I > m e ? " < / I > < / P > < P > L e t ' s u s e t e s t i m o n i a l s a s a n e x a m p l e . Y o u m i g h t u s e t e s t i m o n i a l s b e c a u s e : < / P > < P > * T e s t i m o n i a l s a r e m u c h m o r e b e l i e v a b l e , m o r e c r e d i b l e , t h a n a d v e r t i s i n g < / P > < P > * T h e y c a n b e u s e d t o s a y t h i n g s a b o u t y o u , o r y o u r p r o d u c t s o r s e r v i c e s , t h a t y o u c o u l d n e v e r s a y y o u r s e l f < / P > < P > * T h e y r e s o n a t e w i t h y o u r p r o s p e c t s < / P > < P > * T e s t i m o n i a l s g i v e p e o p l e a r e a s o n t o d o b u s i n e s s w i t h y o u < / P > < P > * Y o u r t e s t i m o n i a l w r i t e r s w i l l u n c o v e r , a n d t h e n p o i n t o u t , s o m e o f f - t h e - b e a t e n - t r a c k b e n e f i t s o f y o u r p r o d u c t s o r s e r v i c e s < / P > < P > * A n d d i d y o u k n o w t h a t p e o p l e w h o w r i t e t e s t i m o n i a l s f o r y o u o f t e n b e c o m e y o u r m o s t l o y a l , l o n g - t e r m c u s t o m e r s ? < / P > < P > A n d t h e c o s t ? V i r t u a l l y n o t h i n g . < / P > < P > V e r y f e w m a r k e t i n g t o o l s g i v e u s t h i s k i n d o f r e t u r n o n i n v e s t m e n t . Y e t v e r y f e w s o l o p r e n e u r s u s e t e s t i m o n i a l s e f f e c t i v e l y . ( A n d m a n y d o n ' t u s e t h e m a t a l l . ) < / P > < P > W h y ? < / P > < P > I n m y e x p e r i e n c e , t h e b i g g e s t r e a s o n t e s t i m o n i a l s a r e u n d e r - u t i l i z e d i s t h a t w e f e e l u n c o m f o r t a b l e a s k i n g f o r t h e m . < / P > < P > S o l e t ' s l o o k a t b u i l d i n g o u r c o n f i d e n c e . I s u g g e s t y o u s t a r t b y a s k i n g a s l i g h t l y t o u g h e r q u e s t i o n : < / P > < P > < B > " W h a t ' s i n i t f o r < I > t h e m ? " < / I > < / B > < / P > < P > B e s u r e y o u a s k y o u r s e l f t h i s q u e s t i o n b e f o r e a s k i n g a n y o n e t o w r i t e y o u a t e s t i m o n i a l . < / P > < P > P u t y o u r s e l f i n y o u r c u s t o m e r s s h o e s . W h a t w i l l < I > t h e y < / I > g e t o u t o f w r i t i n g a t e s t i m o n i a l f o r y o u ? < / P > < P > * T o s t a r t , t h e y ' l l g e t t h e s a t i s f a c t i o n o f h e l p i n g y o u o u t < / P > < P > * T h e y ' l l b e f l a t t e r e d t h a t y o u s i n g l e d t h e m o u t , a n d a s k e d f o r t h e i r f e e d b a c k < / P > < P > * I n w r i t i n g t h e t e s t i m o n i a l , t h e y w i l l r e v i e w e v e r y t h i n g t h e y ' v e g a i n e d i n w o r k i n g w i t h y o u , o r u s i n g y o u r p r o d u c t a n d t h i s i n i t s e l f i s o f v a l u e t o t h e m < / P > < P > * T h e y g e t r e c o g n i t i o n b y b e i n g l i s t e d o n y o u r w e b s i t e , o r i n y o u r b r o c h u r e o r a d v e r t i s e m e n t < / P > < P > * A n d t h e y m a y e v e n g e t m o r e b u s i n e s s s i n c e r e a d e r s m a y f o l l o w t h e l i n k f r o m y o u r s i t e ( o r a d v e r t i s i n g ) d i r e c t l y t o t h e m , t h e i r c o m p a n y , a n d t h e i r p r o d u c t s < / P > < P > S o t h e n e x t t i m e y o u ' r e a b i t h e s i t a n t a b o u t a s k i n g f o r a t e s t i m o n i a l , l o o k b a c k a t t h i s l i s t . < / P > < P > F o r g e t f o r a m o m e n t a b o u t w h y < I > y o u < / I > w a n t o r n e e d t h e t e s t i m o n i a l . T h i n k i n s t e a d o f a l l t h e w a y s t h e p e r s o n y o u ' r e a s k i n g w i l l b e n e f i t f r o m w r i t i n g o n e . < / P > < P > M a k e t h e s h i f t , a n d t h e n a s k f o r t h e t e s t i m o n i a l . < / P > < P > < B > W a l k t h e t a l k , I s a y < / B > < / P > < P > I f y o u a s k y o u r c u s t o m e r s f o r t e s t i m o n i a l s , p l e a s e a l s o b e w i l l i n g t o p r o v i d e t e s t i m o n i a l s f o r p r o d u c t s , s e r v i c e s , a n d b u s i n e s s e s t h a t y o u u s e a n d l i k e . < / P > < P > W h e n y o u w r i t e t h e m , t a k e t h e t i m e a n d e f f o r t t o d o a g r e a t j o b . A n d b e s u r e t o i n c l u d e y o u r f u l l n a m e , a l o n g w i t h y o u r c r e d e n t i a l s , c o n t a c t i n f o r m a t i o n , w e b s i t e a d d r e s s , a n d s o o n s o t h a t p e o p l e c a n l i n k f r o m t h e o t h e r w e b s i t e s b a c k t o y o u . < / P > < P > O n e c a v e a t , h o w e v e r : N e v e r , n e v e r e n d o r s e a p r o d u c t o r s e r v i c e t h a t y o u h a v e n t a c t u a l l y u s e d , o r t h a t y o u r e n o t t o t a l l y e n t h u s i a s t i c a b o u t . < / P > < P > Y o u r p o s i t i v e w o r d s a b o u t a h o - h u m ( o r w o r s e , d e f e c t i v e o r u n p r o f e s s i o n a l ) p r o d u c t w i l l i n s t a n t l y d a m a g e y o u r c r e d i b i l i t y w i t h y o u r c u s t o m e r s a n d p r o s p e c t s . S o m e t i m e s i r r e p a r a b l y s o . < / P > < P > < B > M a k e i t a h a b i t < / B > < / P > < P > O n c e y o u g e t s t a r t e d , y o u l l f i n d t h a t g e t t i n g t e s t i m o n i a l s i s a c t u a l l y q u i t e e a s y . A n d t o t a l l y g r a t i f y i n g . S o m a k e a h a b i t o f a s k i n g f o r t e s t i m o n i a l s . < / P > < P > D o i t o f t e n . D o i t c o n s i s t e n t l y . A n d t h e n u s e y o u r t e s t i m o n i a l s t o b u i l d y o u r b u s i n e s s ! < / P >
Author: Kathy Gulrich
 
Author Bio:

Kathy Gulrich

Best-selling author Kathy Gulrich helps clients get from idea, to action, to results - more quickly, and more easily. Clients love her direct, no-nonsense approach - and her gentle insistence on great results.

In a nutshell? Kathy is all about taking action - and getting exceptional results. If you've got an interesting project in the works (or almost in the works...), give Kathy a call.

 
 
 

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